Shipping + Returns
Shipping
While fulfillment times can vary, we typically allow 3-5 business days for your order to print and ship (weekends and holidays not included). After your print is shipped, delivery usually ranges from 3-7 days. Some customers may receive their print between 8-12 days, but we allow up to 15 days to deliver. Please note that sometimes this window can shift due to unexpected delays due to weather.
If your order is marked as delivered and you did not receive the order, you must file a claim with the courier. Often times courier is able to track down the missing package. Other times we are able to provide a replacement if the courier admits fault. These are handled on a case by case basis. We are not able to cover or replace items stolen after they are marked as delivered.
If the address provided was incorrect or failed to deliver at the provided address resulting in your order being returned to us, we must wait until the order is returned at which point we can update your delivery address and send the order back out. Please note that return shipments are deprioritized and may take much longer to get back to our fulfillment centers.
Return Policy
Each of our prints are made custom to your order, therefore we're unable accept returns or provide replacements for misorders, incorrect sizes, or a change of heart. If your print arrives damaged in any way from shipping, please send clear photos of the damage HERE, and we'll be happy to ship you a replacement.
Cancellation Policy
We try to get orders out as quickly as possible, and are unable to change or cancel orders once they've gone to print.